It's nice to have you with us.
In this email, you'll find your Virgin Mobile phone number & network ID, instructions on
how to program your phone (in case you haven't already done that), and info on how to
get in touch with us.
You can also find an interactive guide to the process among the “How To’s” on our Web
site: http://www.virginmobileusa.com/help/home.do . (A lot of other great tutorials are
there as well – like how to set up your Voicemail and how to send text messages from
Before you can start talking on your new Virgin Mobile phone, you must program it. If
you haven't done this yet, here's the link to start the simple process:
It might take a couple of hours to get you set up on our network, but we’ll send a
text message to your phone to let you know when you can start chatting.
It may take up to 4 hours for VirginXtras, Voicemail, and Top-Up features to come
online. But we bet you’ll find us worth the wait.
If this is the first time you’ve activated this phone, we’ll automatically add some starter
airtime to your account as soon as your phone setup is finished!
If you have any other questions about your Virgin Mobile service, please visit
http://www.virginmobileusa.com/. Or, call us at 1-888-322-1122 or by dialing *VM
from your Virgin Mobile phone.
Welcome to Virgin Mobile!